Frequently Asked Questions
What is the delivery time?
Our standard delivery time is 2–4 weeks from the date of your order.
What is your return policy?
All blazers are fully refundable within 30 days of delivery. To qualify for a refund, the blazer must be unused and returned with the original tags attached.
If I customize my blazer, can I still return it?
Yes. If you customize the fit or style of your blazer, you may still return it for a full refund of the blazer price. Please note that the Customization Fee ($125) is non-refundable.
What is your Fit Guarantee?
We’re very confident in the quality of our fit, which is why we offer a Fit Guarantee.
If you feel your blazer needs an adjustment after receiving it, simply take it to a local tailor and we’ll cover the cost. We reimburse up to $55 for alterations on your jacket.
Just upload your alteration receipt and we’ll process your reimbursement within 7 business days. The Fit Guarantee is valid for 30 days after delivery.
If I alter the jacket, can I still return it?
Unfortunately, items that have been altered are not eligible for a refund.
If I book a virtual appointment, what can I expect?
Your virtual appointment will be with one of our Style & Fit Specialists. During the call, we will:
- Help you select the right blazer styles for your personal wardrobe
- Discuss the look you want to achieve and your lifestyle needs
- Review sizing and fit preferences to ensure the best possible fit
For the best experience, we recommend having a measuring tape and a friend to assist with measurements during the appointment.
If I want a custom size, what is the process?
There are two ways to order a custom size:
- Book a Virtual Appointment with one of our Style & Fit Specialists
- Use our AI Sizer to generate your custom measurements online.
What is the AI Sizer?
Our AI Sizer is a short online quiz that helps determine your custom size. Once you answer a few questions, our machine learning model analyzes your responses and generates personalized measurements for your blazer.
Do you offer gift cards?
Yes, we do! You can purchase a digital gift card anytime by visiting our Gift Card page.
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Still have questions? We’re happy to help.
info@blazesportcoats.com