Returns and Fit Guarantee
Returns & Fit Guarantee
At Blaze, we are committed to delivering garments that meet the highest standards of quality, craftsmanship, and fit. Your satisfaction is extremely important to us.
30-Day Return Policy
All garments purchased from Blaze are eligible for a full refund within 30 days of delivery.
To qualify for a refund:
- The return request must be made within 30 days of the delivery date.
- The garment must be returned in brand new condition and unworn. The tag must be intact. If the tag has been removed, the garment is not eligible for a refund.
- Refunds will be issued to the original form of payment once the returned garment has been received and inspected.
- Once a return has been initiated, the garment must be shipped back to Blaze within 10 days. Returns shipped after this timeframe may not be eligible for a refund.
Fit Guarantee
We offer a Fit Guarantee to ensure your clothing fits properly.
If adjustments are needed after you receive your garment:
- You may take the garment to a local tailor of your choice.
- Blaze will reimburse up to $55 USD per garment for alteration costs.
- To receive reimbursement, please submit a copy of the alteration receipt to our team. Simply login to your account and access the “Alterations” form.
- Alterations must be initiated within 30 days of delivery. Alterations performed after 30 days are not eligible for Fit Guarantee reimbursement.
Shipping
All Blaze garments are shipped directly to clients. Once your garment arrives, we recommend trying it on promptly so any necessary alterations or return requests can be handled within the 30-day return window.
Customers are responsible for providing an accurate shipping address at checkout. Blaze is not responsible for orders shipped to an incorrect address provided by the customer.
